Shipping Policy

Welcome to Smartcooker! We are committed to delivering your order quickly and safely so you can start enjoying your purchase as soon as possible. 🚚✨

Order Processing 📦

All orders are processed within 1 business day after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Once your order has been processed, it will be prepared and dispatched from our fulfillment center.

Delivery Time 🚚

We offer fast and reliable shipping across South Africa.

Estimated Delivery Time:

• 2–3 Working Days

Please note that delivery times may vary slightly depending on your location, courier schedules, or high-demand periods.

Shipping Confirmation & Tracking 🔎

Once your order has been shipped, you will receive a shipping confirmation email with your tracking details so you can monitor your delivery in real time.

Shipping Address 📍

Please ensure that your shipping address is correct and complete at checkout. Smartcooker cannot be held responsible for delays or lost packages due to incorrect address information.

Delivery Delays ⏳

While we strive to deliver within the estimated timeframe, occasional delays may occur due to courier issues, weather conditions, or other unforeseen circumstances.

Contact Us 💬

If you have any questions about your order or shipping, our support team is here to help.

Email: info@smartcooker.co.za
Trade Name: Smartcooker
Location: South Africa